Marriott Melbourne

Melbourne, Victoria
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Marriott Melbourne is a hotel located in Melbourne. Located in the heart of the city, the new look of the luxury Melbourne Marriott Hotel features exceptional facilities and service that is unparalleled amongst other Melbourne luxury hotels. Boutique in size, yet grand in style, the Marriott offers the perfect welcome. Featuring spacious rooms, starting from 36 square meters in size, our luxury Melbourne hotel's accommodations are at the center of the city's theater precinct and just minutes from the shopping delights of Bourke and Collins streets, as well as the cultural and culinary extravaganza of Chinatown, Melbourne Museum and Royal Exhibition Building. For sports enthusiasts, our hotel is a short walk from MCG and Rod Laver Arena and only a seven-minute tram ride to Etihad Stadium. And for business travelers, we offer stylish, state-of-the-art event space for up to 250 guests, as well as on-site event managers, exceptional catering and a full-service business center. Discover a leader among luxury Melbourne hotels at Marriott.

Nearby restaurants include Shark Fin Inn City, Bamboo House Restaurant, Gingerboy, and Shark Fin House.

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Photo of Marriott Melbourne
Exhibition and Lonsdale Streets
Melbourne
Victoria
3000
Australia


Tel: (039) 662-3900

Reviews for Marriott Melbourne, Melbourne

7 / 10 based on 15 reviews

The comments and opinions expressed on this page are those of visitors to this site, and not of and or its parent companies.

1 OUT OF 10 rating
Sat 06 Sep 2008
Staff / Service: 5
Location: 8
Cleanliness: 7

Positives: Location.

Negatives: Management's disregard for customer service.

Comments: As a platinum Marriott member for several years now, and having stayed in many Marriott's around the world, this by far is the worst. The executive lounge offers very limited selections and there is no restroom in the lounge. The fitness center is average. The rooms are average and some of the beds are very uncomfortable. Internet access is very expensive and not included. The worst thing about this hotel is management's lack of concern for customer service. Taking food out of the lounge to eat in your room is strictly prohibited, and the staff member working in the lounge is instructed to stop people if they remove anything.

9 OUT OF 10 rating rating rating rating rating rating rating rating rating
Mon 04 Aug 2008
Staff / Service: 9
Location: 10
Cleanliness: 10

Positives: The staff was very accommodating to every single request.

Negatives: Phone rates are really expensive.

Comments: Besides the phone rates, the hotel was excellent.

5 OUT OF 10 rating rating rating rating rating
Wed 30 Apr 2008
Staff / Service: 8
Location: 7
Cleanliness: 5

Positives: Location.

Negatives: Old, chipped bath. Charged twice.

Comments: Hotel is a basic 4 star that really only meets a 3.5 star standard. The rooms were ok but strangely laid out and the bathroom had been renovated but the bathtub had not been replaced and was old and chipped.

10 OUT OF 10 rating rating rating rating rating rating rating rating rating rating
Sat 12 Jan 2008
Staff / Service: 10
Location: 10
Cleanliness: 10

Positives: Clean, efficient, well managed, nice size room % bathroom.

Negatives: No problems.

Comments: Wonderful, well managed hotel. Good location, good value for the price.

10 OUT OF 10 rating rating rating rating rating rating rating rating rating rating
Mon 31 Dec 2007
Staff / Service: 10
Location: 9
Cleanliness: 10

Positives: Service was amazing, given a bottle of wine on 5th night.

Negatives: Nothing!

Comments: After traveling all across Australia, it was so nice to stay in such luxury in Melbourne. We received champagne at check in and a bottle of wine for the two of us on our 5th night. The valet always had our car ready and the concierge and room service was great. I felt much taken care of and was very happy with my stay. I would recommend this hotel to friends.

6 OUT OF 10 rating rating rating rating rating rating
Tue 28 Aug 2007
Staff / Service: 6
Location: 6
Cleanliness: 6

Positives: The location is a bit far by within walking distance to everything.

Negatives: Outdated shower system.

Comments: This Marriott is about average. The lobby is a bit tiny and there is only one restaurant. The location is right by China town and is within walking distance to the lively Bourke Street. The room is average size and clean. However, the shower/faucet is kind of outdated and inconvenient to use. My kids had hard time to turn off the faucet completely.

1 OUT OF 10 rating
Fri 20 Jul 2007
Staff / Service: 1
Location: 3
Cleanliness: 2

Positives: Nothing.

Negatives: It was freezing cold, no heat at all, the coldest room I was ever in.

Comments: The restaurant workers were the rudest, slowest, and worse of any at any place I was ever at. Never ever has a hotel experience been that bad.

8 OUT OF 10 rating rating rating rating rating rating rating rating
Sun 01 Jul 2007
Staff / Service: 10
Location: 10
Cleanliness: 10

Positives: Staff was extremely professional and helpful.

Negatives: The beds and pillows were really uncomfortable.

Comments: This hotel is quite beautiful from the outside. The rooms were good, but nothing special. The amenities were quite good. It had a heated salt water pool and spa and also a gym. If it were not for the beds we would have given a much higher score, but they were truly uncomfortable.

10 OUT OF 10 rating rating rating rating rating rating rating rating rating rating
Mon 07 May 2007
Staff / Service: 10
Location: 8
Cleanliness: 10

Positives: Staff was exceptional - desk, bell, housekeeping, & bar

Negatives: Nothing I can think of.

Comments: Experienced outstanding service here - help was friendly and eager to assist. Information provided by the staff was complete, and when I sought services and dining outside the hotel, the staff provided me with several accurate options very willingly. Outstanding stay.

9 OUT OF 10 rating rating rating rating rating rating rating rating rating
Mon 05 Mar 2007
Staff / Service: 10
Location: 8
Cleanliness: 9

Positives: The friendliness and helpfulness of all staff.

Negatives: Nothing.

Comments: A spacious, very clean room, luxurious sheets and very good location. The manner of all staff was exemplary.

9 OUT OF 10 rating rating rating rating rating rating rating rating rating
Wed 10 Jan 2007
Staff / Service: 8
Location: 10
Cleanliness: 10

Positives: Very clean hotel, nice location, excellent beds! Staff was friendly.

Negatives: Parking was expensive (a day).

Comments: The Melbourne Marriott is a lovely hotel. The location was great with train access nearby, lots of shopping, restaurants, and the old Melbourne goal close by. The staff was very friendly and helpful. The rooms were always immaculate and the beds were super comfortable. My only complaints were that the use of the parking garage was expensive ( a day), and the key cards were deactivated two days in a row for no reason before the staff fixed the problem¿s really enjoyed my stay at the Marriott. I would definitely stay there again.

9 OUT OF 10 rating rating rating rating rating rating rating rating rating
Fri 29 Dec 2006
Staff / Service: 9
Location: 7
Cleanliness: 10

Positives: Room and facilities all clean, spacious and comfortable. The bed has feather bed and quilt, 300thread count linens.

Negatives: Security pass to use elevators is sometimes cumbersome - but concept is great.

Comments: Just off the main tourist tracks, but within walking distance to just about everything. A couple of blocks from all the fabulous shopping of Melbourne and a stone¿s throw from parks, museums and theatres. The nearby Melbourne tram and train system will take you anywhere more distant. The pool and spa are a treat at the end of the day. I would highly recommend this hotel to anyone visiting Melbourne. Staff are helpful and polite.

9 OUT OF 10 rating rating rating rating rating rating rating rating rating
Tue 18 Jul 2006
Staff / Service: 10
Location: 9
Cleanliness: 8

Positives: Excellent room and very helpful and friendly staffs. 1/2 block to the free city tourist bus loop stop.

Negatives: Not centrally located for leisure travelers. Ideal for business travelers. Walking to popular tourist attractions though not far but far enough.

Comments: Wonderful hotel located in the northwest corner of the cbd while the shopping district and most tourist attractions are south and south central of the city for the leisure travelers. All requiring at least 15 to 20 minutes walk. The staffs are very friendly and helpful. On arrival, quests are offered cold water, orange juice and champagne. Free coffee/tea each weekday morning in the lobby.

9 OUT OF 10 rating rating rating rating rating rating rating rating rating
Wed 17 May 2006
Staff / Service: 9
Location: 9
Cleanliness: 9

Positives: Great central location.

Negatives: So many hotels offer free wifi: about time this one did too.

Comments: Very convenient location in Melbourne's CBD, with all of the downtown area is in easy walking distance. All the comforts you would expect from Marriott

10 OUT OF 10 rating rating rating rating rating rating rating rating rating rating
Wed 05 Jan 2005
Staff / Service: 9
Location: 7
Cleanliness: 9

Positives: Hotel is of excellent quality, staff very professional and friendly. Room was large

Negatives: Located the top end of the Melbourne CBD it is quite a walk to most places

Comments: Room was very nice, very spacious and clean. Bathroom was a little small and outdated compared to newer hotels I have stayed in. The only negative with this hotel is that it is not central, located at the top end of the Melbourne CBD.

Essence Restaurant Cuisine Essence Restaurant Dessert Espresso Bar Garden Regency Room Banquet Regency Room Wedding Exhibition Room Meeting Exhibition Room Wedding

24-hour front desk. 24-hour room service. ATM/Cash machine. Accessible facilities. Barber shop. Beauty shop/salon. Boarding pass print-out available. Bookstore. Buffet breakfast. Business center. Business services. Car rental desk. Check cashing policy. Cocktail lounge. Cocktail lounge with entertainment. Cocktail lounge with light fare. Coffee shop. Complimentary in-room coffee or tea. Complimentary newspaper delivered to room. Complimentary newspaper in lobby. Concierge desk. Concierge floor. Continental breakfast. Currency exchange. Direct dial telephone. Drugstore/pharmacy. Dry cleaning. Elevators. Executive floor. Exercise gym. Express check-in. Express check-out. Florist. Food and beverage outlets. Front desk. Full american breakfast. Full service housekeeping. Hair dryer. Health club. High speed internet access. High speed wireless. Hot breakfast. Housekeeping - daily. Ice machine. Indoor pool. Interior corridors. Ironing board. Laundry/Valet service. Limousine service. Lounges/bars. Meeting rooms. Motorcycle parking. Non-smoking rooms (generic). Onsite laundry. Pool. Public area air conditioned. Restaurant. Room service. Room service - full menu. Safe deposit box. Sauna. Security. Spa. Turndown service. Valet cleaning. Valet parking. Valet same day dry cleaning. Wakeup service. Wedding services. Whirlpool. Wireless internet connection in public areas.

Please note map locations may based on either the address, the town or based on the location of the listed properties zip / postcode.

Location details / directions

Melbourne (MEL) 22.00 Km SE. Avalon Airport (AVV) 55.00 Km SW.

Near to the following attractions

  • Avalon Airport
  • Spring Racing Carnival
  • 2012 IVECO Australian Motorcycle Grand Prix
  • Melbourne International Film Festival
  • Australian Football League - AFL
  • The Wonders of Ancient Mesopotamia
  • Bridge Road
  • Melbourne Exhibition Centre
  • Crown Casino & Entertainment Complex
  • QV Building
  • IMAX Theatre
  • Her Majesty's Theatre
  • Melbourne Aquarium
  • Royal Melbourne Showgrounds
  • Flinders Street station
  • Melbourne Museum
  • Royal Exhibition Building
  • Eureka Skydeck 88
  • Immigration Museum
  • Scienceworks Museum
  • Melbourne Maritime Museum - Home of Polly Woodside
  • Chinese Museum
  • Melbourne Cricket Ground (MCG)
  • Etihad Stadium
  • Parliament Station
  • Flinders Street Station
  • Parliament
  • University of Melbourne
  • Monash University
  • Melbourne Airport - Australia
  • RMIT (Royal Melbourne Institute of Technology)
  • Swinburne University
  • Victoria University
  • L'Oreal Fashion Festival
  • Melbourne Food and Wine Festival
  • Formula One Grand Prix
  • Melbourne International Comedy Festival
  • Melbourne International Flower and Garden Show
  • Melbourne Highlights
  • Puffling Billy
  • Yarra Valley Wineries
  • Healesville Sanctuary
  • The Great Ocean Road Adventure
  • The Penguin Parade
  • Queen Victoria Market
  • Yarra River
  • Regent Theatre
  • Princess Theatre
  • Old Melbourne Gaol
  • Federation Square
  • Melbourne Planetarium & Scienceworks Museum
  • Melbourne Observation Deck
  • Shrine of Remembrance
  • Melbourne Zoo
  • Melbourne Park
  • Victorian Arts Centre
  • Bourke Street Mall
  • Chinatown
  • The Elephant and Wheelbarrow
  • The Melbourne Supper Club Bar
  • Bennetts Lane Jazz Club
  • Manchester Lane Jazz Club
  • Crown Entertainment Complex
  • Qv
  • Chadstone Shopping Centre
  • Chapel Street
  • Collins two3four
  • The Block Arcade
  • Melbourne Central
  • Australian Rules Football
  • Cricket
  • Tennis
  • Golf
  • Soccer
  • Basketball
  • Swimming
  • Cycling
  • Running
  • Melbourne
  • Telstra
  • Sap
  • Sensis
  • BHP Billiton
  • Orica
  • PricewaterhouseCoopers
  • Australia Post
  • Kpmg
  • Ernst & Young
  • BP Australia
  • Eds
  • Forum Theatre
  • Comedy Theatre
  • Southern Cross Station
  • Central Business District
  • Melbourne Winter Masterpieces Napoleon: Revolution to Empire
  • Melbourne Art Fair

Any prices displayed for Marriott Melbourne should be used as a guide only and may vary with room and dates chosen. Lower pricing may be available via the booking system if available. Not all properties are available for online booking. Please note all distances shown are approximate, and may not reflect driving or travel distances.